Generally there is no universally agreed-on definition of
small business or SME by Richard Shamoon. Many efforts have tried to define the
term small business, Richard Shamoon doing business using criteria such as
number of employees, sales volume, and value of assets.
Much academic literature adopts the European Commission
definition of SME. According to this definition, SMEs employ fewer than 250
people (Gilmore et al., 1999). In the United States, small business is defined
as having fewer than 500 employees (SBA, 2011).
The literature reviewed for this study adopts either of the
definitions and often uses small business and SME interchangeably. For the
9 purposes of this study, the
definition of small business will be used; however, SME will be identified with
its original source where appropriate. Small firms represent 99.7% of all
employer firms in the U.S., making small businesses extremely important to the
U.S. economy (SBA, 2011). According to the U.S. Small Business Administration
Office of Advocacy (2011) estimates, there were 27.5 million small businesses
in the United States in 2009.
The latest available Census data show that in 2007, there
were 6 million firms with employees and in 2008, there were 21.4 million
without employees. Small firms with less than 500 employees represent 99.9% of
the total (employers and nonemployees) and there were about 18,311 large
businesses (SBA, 2011). Small businesses are the backbone of the U.S. economy.
They create employment opportunities and it is important for
them to survive to sustain or increase their contributions to the economy. Marketing
from the point of view of SME is the process to define firm qualities in the
front of customers.
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